PUNK & OI IN THE UK: Privacy Policy
30th October 2005

Definition

This website is operated by Punk & Oi In The UK Limited, a UK based company. This policy sets out to explain how we use and collect information. We aim to keep your private information just that, private!

By either registering as a user of any services provided by Punk & Oi In The UK on this website and by using the Punk & Oi In The UK web site generally you agree to the terms of this Privacy Policy.

In accordance with Data Protection Act 1998, Punk & Oi In The UK limited is registered with the Information Commissioner’s Office to act as a Data Controller.

What Information do we collect: What – Why – When?

When you register for an account, we will collect the information necessary to provide the service which includes, as a minimum, your name, postal address, home telephone, date of birth, an e-mail address and how you heard about us. You will also be asked to provide your Website, Work Phone number, Mobile Phone number, Fax and company name, but you can register without providing this. Once you are registered, you can access and update much of the information you provided us directly on the website by using the ‘Change Address Details’ form found under the ‘My Account’ option or by notifying us of the changes by email. It is your duty to maintain and promptly update the Registration Data to keep it true, accurate, current and complete.

We will also collect information from you if you complete some of the other forms on our site, enter any of our competitions, fill in polls, register for mailing lists and if you contact us with comments or specific requests.

We strive to continuously improve our website and services and obtaining such information can help us provide you with a sometimes better and more personalised experice. We may use information that you provide or that is obtained by us:

(a) To register you with our web site and to administer our web site services;
(b) for assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. Unless you have opted not to receive such marketing information, we may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, offers, competitions and so on by email.
(c) To administer any competions or prize draws you may enter
(d) to enable customer services, allowing us to contact you to resolve any queries you may have about Punk & Oi in the UK;
(e) - Please note, in the case of visitors to Punk & Oi in the UK who are not registered users, the information collected in anonymous and does not therefore enable us to identify you as an individual.

Email Newsletters

Upon registering for a Punk & Oi In The UK account you have the option to opt-in to receiving further emails from us.

If at any point you want to be removed from any of our mailing lists, please send an email to mailinglist@punkoiuk.co.uk with the word 'remove' in the subject line and the email address that you wish to be removed within the email. If you signed up for the email newsletter when signing up for your account you also have the option of logging into ‘My Account’, and selecting the ‘Mailing List’ option. There is a ‘Remove From Mailing List’ check box on the mailing list webpage.

Cookies

Cookies* allow you to take full advantage of the many features Punk & Oi In The UK website offers, therefore we recommend that you leave them turned on.

*= Cookies are small text files that can be used by web sites to make a user's experience more efficient. Cookies store some basic information that helps us to identify if you have viited the site before. For example, when you register with Punk & Oi In The UK, we offer you a cookie to save your details. Cookies are likely to automatically be created in other areas, for example the website URL will automatically be saved in a cookie. This means you will not need to fill in your personal details each time on the required pages when using the computer on which the cookie is stored. However, you will still need to use your username and password to access your profile. The cookie file itself does not store your password. You are given the otpion to opt out from this when registering an account.

You can delete cookies from you computer by following instructions provided in your operating system or by your Internet browser, however, each time you do this you may be required to fill in your personal details again when placing an order.

If you do adjust your browser so that your computer does not accept cookies you will still be able to browse around the site but the functions that allow you to add items to your shopping cart, set up a new account or access an existing account will not be available.

We do not exchange cookies or other data with any third party websites or external data suppliers with the exception of aiding in fraud prevention.

In The Background

Further website traffic data may be made available to us by the stats service provided by our web host. Your Internet browser generates information such as what browser you are using, and your Internet Protocol address ("IP address"). We do not use your IP address to identify you personally. This information is used to make your visit to our site more efficient, and to help us analyse our users’ browsing preferences on our site so that we can make regular improvements.

Security

At Punk & Oi In The UK, we take privacy and security very seriously. We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

When we you submit your credit card details they are handled by a secure server with state-of-the-art encryption and secure HTTPS (HTTP over SSL) server technology. You can check that you are shopping in a secure environment by looking for either a locked padlock or a key icon in the grey bar at the bottom of your screen. We only accept orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. For your safety this is handled by a third party payment provider. Punk & Oi In The UK does not have access to your credit card details at any stage. This is why you can save your personal details but need to enter your card details each time you order.

Information Requests

You can ask for a copy of the information we hold about you at any time (for which we may charge a small fee). We will also correct any inaccuracies in your information at your request.

Once you are registered, you can access and update much of the information you provided us directly on the website by using the ‘Change Address Details’ form found under the ‘My Account’ option.